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Claims

YOUR PERSONAL STRATA CLAIMS ADVOCATE

Whether you are a strata manager, committee member, or unit owner, unexpected issues like building damage or water leaks can cause major stress and disruption. That is why having PrimeIns handle your strata insurance claims makes all the difference.

We work closely with you, your owners’ corporation, strata manager, insurer, and any repairers or assessors to ensure the best possible outcome, keeping you informed every step of the way.

We help you achieve the best strata claims outcomes – because we work for you, not the insurers.

3 WAYS WE CAN HELP YOU DURING A STRATA CLAIM

EXPERT ADVICE

  • Our service doesn’t stop once your strata insurance policy is arranged.

  • PrimeIns will guide you through the entire claims process, advocating for you with insurers at no extra cost.

  • This lets you focus on other important matters while we handle the negotiations.

FASTER CLAIMS

  • With an experienced PrimeIns strata insurance broker, you’ll have a dedicated expert managing the claim from start to finish.
  • We coordinate with assessors, repairers, and insurers to ensure timely resolution and minimal disruption to you.

BETTER OUTCOMES

  • We understand how crucial it is to achieve the best outcome for you.
  • Backed by the Steadfast network, PrimeIns can escalate and resolve issues swiftly, ensuring your property is restored and protected.
MAKE A CLAIM

To make it easier for you, PrimeIns offers multiple ways to submit your strata claim:

INS Strata Pty Ltd (CAR 1275199 | ABN 65 630 050 878) Corporate Authorised Representative of Community Broker Network Pty Ltd | AFSL 233750 | ACN 096 916 184

The information on this website contains general information only. It does not consider your personal circumstances, needs, objectives or financial situation. This general information is not intended to imply any recommendation or opinion about a financial product. For this reason, you should consider the appropriateness of these information having regard to your own objectives, financial situation and needs. Insurers have created Target Market Determinations (TMDs) which set out the type of customer and risk the product is designed for. Before you make any decision about whether the insurance policy is right for you, you should obtain and read the Product Disclosure Statements (PDS) for the policy.